Store Policies

Returns & Refunds

All of our orders are custom made, this means we can’t offer a refund unless there is a problem with the item you ordered. If you are unsure of the color, size or design please order a sample.

Shipping

Our production and shipping times take from 1 to 2 weeks to ship. Orders begin processing within 48 hours from the payment confirmation. Once your order has shipped you will get a confirmation email.

Keep track of your package, we are not responsible for lost packages.

Currently shipping USA and CANADA only. 

CANADA ORDERS will be shipped USPS International Priority. Delivery takes 7-10 business days but can be delayed. We are not responsible for delayed orders.

International orders may require a customs charge (VAT, tariff, duty, taxes, handling fees, etc). We are not responsible for the charges as we have no way to determine it and what they will it be.

Samples

We offer samples of all our wallpaper and decals, order one to make sure you love them and to make sure they work on your surface. All sample sales are final.

Wallpaper samples are 8x10" and decal samples vary in size depending on the design. We ship one design per decal set, if you want a specific design please message us.

Cancellation

Please contact us at hello@walleryco.com within 12 hours of placing the order. We can’t guarantee changes to your order once it’s placed. If your order has been printed we won’t be able to cancel it.